Privacy Policy

This Privacy Policy explains how Okada X collects, uses, discloses, and protects your personal information when you use our platform—whether through our website, mobile app, or related services. By accessing or using Okada X, you agree to the terms outlined in this Privacy Policy and consent to our practices regarding data collection and usage.

At Okada X, your privacy and trust are important to us. Any information you provide is handled in accordance with this policy and applicable data protection laws. We regularly review our privacy practices to ensure transparency, compliance, and security.

Information We Collect

To provide a seamless and secure experience for both riders and drivers, we collect various types of data, including personal and usage information. This helps us improve our services, offer support, and ensure safety across the platform.

• Personal Information: Full name, email address, phone number, identification documents, and payment details.
• Location Data: Real-time GPS location data is collected to facilitate accurate ride matching and tracking.
• Device & Usage Data: IP address, browser type, operating system, app usage data, and pages visited.
• Cookies and Tracking Technologies: We use cookies and similar tools to enhance your experience. You can control cookie settings in your browser.

How We Use Your Information

Okada X uses your information to operate effectively, enhance user experience, and provide trusted transportation and delivery services. Specific uses include:

• To facilitate ride or delivery bookings between users and drivers/riders.
• To personalize app and website content based on user preferences.
• To process payments, provide receipts, and manage your account.
• To send important service updates, confirmations, and promotions.
• To analyze trends and improve platform performance and safety.

Sharing Your Information

We do not sell or rent your personal information to third parties. Your data is only shared in the following scenarios:

• Service Providers: Trusted partners who help us operate the platform, such as payment processors, customer support, and analytics tools—under strict confidentiality.
• Law Enforcement: We may disclose information if required by law or to protect the rights, safety, and property of Okada X, users, or the public.
• Business Transfers: In the event of a merger, acquisition, or sale, your data may be transferred as part of business assets, with appropriate safeguards.

How We Protect Your Information

We implement industry-standard security measures to protect your personal information:

• Data Encryption: All sensitive information is encrypted during transmission and storage.
• Access Controls: Only authorized personnel have access to user data, and they are bound by strict confidentiality.
• Regular Security Audits: We routinely review and improve our systems to prevent breaches and unauthorized access.
• Incident Response Plan: If a breach occurs, we act swiftly to contain it and inform affected users in accordance with legal requirements.

Your Rights and Choices

You have control over your personal data. Depending on your location, your rights may include:

• Accessing or correcting your personal information.
• Requesting deletion or restriction of your data.
• Opting out of marketing communications.
• Withdrawing consent for certain data uses.

Contact Us

For questions or concerns about this Privacy Policy, or to exercise your data rights, please reach out to us at Contact Okada X. We are committed to addressing your inquiries respectfully and promptly.